03 The workflow · 3.1 Lesson 13 of 23

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3.1Objective and primary S

Start with what the campaign has to achieve. Then name the behaviour where it has to happen. Everything else in the plan hangs off these two decisions.

Must-dos

  1. Write the objective in two sentences: the context, then the job to be done.
    The first says what’s happening now. The second says what this campaign must change, in a way you can measure. If you need more than two sentences, split it into two campaigns.
  2. Name one primary behaviour, and at most one secondary.
    Every brief must name its primary behaviour: stream, scroll, search or shop. Any more than one secondary and nobody knows what the campaign is actually for.
  3. Name the archetype and the side of the loop.
    Advocacy or performance. Knowing which side you’re on tells you which rules to follow later, especially on branding (3.6).
  4. Start from the default pairing (2.3).
    Change it only with a reason, written in the brief.

Which S to start with

If the objective is to… Start with Because
Be known by more people Scroll It’s where attention is won at scale.
Be believed, understood or preferred Stream It’s where there’s time to explain and build belief.
Be the answer when people look Search It’s where intent shows up, and content keeps working.
Be easy to buy, now Shop It’s where the urge meets the checkout.

Checklist

  • Objective in two sentences: context and job
  • Primary behaviour, and at most one secondary
  • Archetype and side of the loop named
  • Default pairing used, or change explained
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